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Case Categories

Range Of Disputes.

Sourced directly from our own case-management system, not a guess at what a debt collector "should" list — every category below is a defined case type we actively use. At the core, we resolve financial disputes across every industry — from supply and construction to technology and recruitment.

Every recognized dispute type, grouped into 8 categories. Each is resolved through Mediation — direct, out-of-court negotiation — wherever possible, with litigation coordinated through associate law firms only when it's genuinely needed.

01 Supply, Material & Installation 02 Commercial & Contracting 03 Consultancy & Professional Services 04 Investment, Loan & Financial 05 Digital, Marketing & Technology 06 Transportation, Rental & Maritime 07 Recruitment & Manpower 08 Personal, Legal & Reimbursement

Category 01 of 8

Supply, Material & Installation Disputes.

Unpaid claims tied to goods supply, equipment, materials, and installation work.

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Supply & Installation
Goods supplied and installed, with payment withheld after the work is complete.
Material/Goods Supply
Materials or goods delivered against an order that were never paid for.
Construction Installation
Installation work carried out on a construction site without full payment.
Boring & Tunneling Services
Specialist boring or tunneling work completed but left unpaid.
Cleaning Equipment Supply
Cleaning machinery or equipment supplied without payment.
Commercial Printing
Print production completed and delivered but not paid for.
Commercial Stationery
Stationery or office supply orders left unpaid.
Dewatering & Dredging Services
Site dewatering or dredging work completed without payment.
Drilling Services
Drilling work carried out with the invoice left outstanding.
Equipment & Machinery Supply
Machinery or equipment supplied on credit terms that weren't honored.
Fire Protection & Security System
Fire safety or security systems installed but unpaid.
FMCG
Fast-moving consumer goods supplied on trade credit that went unpaid.
Interior Designing & Fit-Out
Fit-out or interior work completed without final payment.
Material Return
A dispute over materials returned and the refund or credit owed.
Mineral Supply
Bulk mineral or aggregate supply left unpaid.
Office Equipment Supplies
Office equipment delivered but not paid for.
Oil & Gas Industries Supply
Supply contracts to the oil & gas sector left outstanding.
Packaging & Labeling
Packaging or labeling services delivered without payment.
Pharmaceutical Supply
Pharmaceutical goods supplied on credit that were not settled.
Piling & Shoring
Structural piling or shoring work completed but unpaid.
Supply, Installation, Testing & Commissioning
A full supply-to-commissioning contract left partially unpaid.
Supplying/Testing/Commissioning
Testing and commissioning work carried out without final settlement.

Category 02 of 8

Commercial & Contracting Disputes.

General commercial claims and contracting disagreements between businesses.

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Commercial Dispute
A general unpaid commercial claim between two businesses.
Contracting Dispute
Payment withheld under a signed contracting agreement.
Aluminium & Glass Contracting
Aluminium or glass contracting work completed but not paid.
MEP Contracting
Mechanical, electrical, or plumbing contracting work left unpaid.
Partnership
A disagreement between business partners over money owed.
Real Estate Property (Sale/Purchase)
An unpaid balance from a property sale or purchase agreement.
Retention Claim
Contracting retention money withheld beyond the agreed release date.
Settlement
A previously agreed settlement that hasn't been honored.
Urgent Case
A claim flagged for priority handling due to time sensitivity.
General Commercial Claim
An unpaid commercial balance not tied to a specific contract type.

Category 03 of 8

Consultancy, Technical & Professional Services Disputes.

Unpaid fees for advisory, engineering, and other professional service work.

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Consultation Service
Fees for consultation work provided but not paid.
Consultancy Service
Advisory work delivered under a consultancy arrangement, left unpaid.
Engineering Consultancy
Engineering advisory services rendered without payment.
Accountancy Services
Accounting or bookkeeping services provided but unpaid.
Certification, Inspection & Surveyors
Certification, inspection, or survey work completed without payment.
Engineering & Electromechanical
Electromechanical engineering services left unpaid.
Event Management
Event planning or management services delivered without payment.
Facilities Management
Ongoing facilities management services left unpaid.
Hospitality
Hospitality service fees left outstanding.
Maintenance Service
Maintenance work carried out but not paid for.
Professional Fee
A professional fee owed for services rendered.
Security Services
Security service provision left unpaid.
Strategic Planning
Strategic planning or advisory work delivered without payment.
Technical Services
General technical service work left unpaid.
Waste & Trash Management
Waste management services provided without payment.

Category 04 of 8

Investment, Loan & Financial Disputes.

Claims involving investments, loans, cheques, and insurance-related payments.

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Investment
A dispute over funds invested and not returned as agreed.
Loan
An unpaid loan or missed repayment obligation.
Financial Services
General financial service fees or balances left unpaid.
Advance Payment Dispute
An advance payment made upfront, or the security cheque backing it, that hasn't been returned or honored.
Cheque Discount
A dispute over a discounted cheque arrangement gone unpaid.
Credit Card
An unpaid balance tied to credit card use.
Credit Report Service
Fees for a credit reporting service left unpaid.
Credit Report Service Dispute
A separate claim over a disputed credit reporting service charge.
Insurance Claim
An insurance claim payout that hasn't been settled.
Insurance Claim (3rd Party)
A third-party insurance claim left unresolved.
Insurance Premium
An unpaid insurance premium balance.

Category 05 of 8

Digital, Marketing & Technology Disputes.

Unpaid claims for marketing, software, and telecom-related services.

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Digital Marketing & SEO
Digital marketing or SEO services delivered without payment.
Advert/Print/Publish/Exhibit Stands
Advertising, print, or exhibition stand work left unpaid.
Media Network Services
Media network service fees left outstanding.
Public Relations
PR service work delivered without payment.
Software/Web & App
Software, web, or app development work left unpaid.
Telecommunication & Satellite
Telecom or satellite service fees left unpaid.

Category 06 of 8

Transportation, Rental & Maritime Disputes.

Claims tied to vehicle, equipment, and property rental, plus maritime services.

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Transportation Rental
Vehicle transportation hired but not paid for.
Car/Bus Rental
Car or bus rental fees left unpaid.
Automobile Services
Automobile service or repair work left unpaid.
Aviation Services
Aviation-related service fees left outstanding.
Fleet Management
Fleet management service fees left unpaid.
Hire & Rental
General hire or rental fees left outstanding.
Hire & Rental Equipment
Equipment hired but not paid for.
Logistics & Freight Forwarding
Freight or logistics service fees left unpaid.
Marine & Engineering
Marine engineering work completed without payment.
Maritime Services
Maritime service fees left outstanding.
Real Estate Property Rental
Unpaid rent or lease balance on a property.
Ship Chandlers
Ship supply (chandlery) services left unpaid.
Tenancy Contract
A tenancy agreement balance left unpaid.
Travel & Tourism
Travel or tourism service fees left unpaid.
Warehouse & Logistics
Warehousing or logistics fees left outstanding.

Category 07 of 8

Recruitment & Manpower Disputes.

Claims tied to labour supply and recruitment service arrangements.

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Labour Dispute
A dispute over labour supply payment.
Manpower Supplies
Manpower supplied under contract but not paid for.
Recruitment Services
Recruitment fees owed for placement services.

Category 08 of 8

Personal, Legal & Reimbursement Claims.

Individual claims including reimbursement, fees, and personal legal matters.

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Student Fees
Unpaid tuition or education-related fees.
Reimbursement
An agreed reimbursement that hasn't been paid.
Black List Status
A case involving a party's blacklist status affecting payment.
Consumer Dispute
An individual consumer claim against a business.
Defamation
A claim involving reputational harm tied to a financial dispute.
Fraud and Forgery
A claim involving fraudulent or forged documentation.
Medical Bills
Unpaid medical service fees.
Power of Attorney
A matter handled under a power of attorney arrangement.
Public Prosecution Clearance
A matter requiring clearance from public prosecution.
Trademark
A dispute involving trademark rights or usage.

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